Free travel for male victims to a
safe refuge during COVID-19 pandemic
About the scheme
Since the start of lockdown, there has been a massive increase in demand for domestic abuse services across the country including a 35% increase in calls to our helpline and more than the double the number of visitors to our website.
We have held discussions with Rail Delivery Group in relation to helping male victims receive free travel to refuges and safe houses during lockdown. We are now pleased to be able to coordinate this for men accessing refuges and safe houses during the pandemic.
This brilliant scheme means that victims / survivors with a refuge space can travel for free across England, Scotland and Wales, with train companies and Network Rail, through the Rail Delivery Group covering the cost of travel.
How the scheme works
To obtain a ticket, you need to have a confirmed refuge space. If you are experiencing abuse and need support, please use the ManKind Helpline on 01823 334244 Monday – Friday, 10am – 4pm. Our trained helpline staff will be able to help you and signpost to any available refuge spaces.
The refuge staff member supporting the survivor to access a refuge will contact the ManKind initiative on 01823 334229 or firstname.lastname@example.org when their refuge or safe house space has been confirmed, to arrange free travel.
ManKind will submit the request for free rail travel to RDG and when the request has been processed they will send the ticket and collection details the refuge person supporting them. The survivor can then pick the ticket up from the station using any debit or credit card; they can travel as usual, on a standard ticket, without having to declare the ticket was free or that they are fleeing from domestic abuse.